A good concierge service sets a hotel apart from its competitors, and a true concierge is nothing less than a magician. He can predict a customer’s needs and desires even before the guest arrives by simply looking at the booking profile.
Good concierge’s know the hospitality industry inside out, and treat their trade like an art form. Very few concierges know this dark art well and have the qualities that are needed.
Another key quality needed for a concierge is to “Make things personal”, this means that they bring all aspects of themselves into their roles. The added whole-self personal service brings a dimension of loyalty between customer and concierge and forms a strong lasting bond.
A great concierge will make you feel like you belong in the hotel, and when you leave it will be like leaving behind a member of your family.
Here at the V20 Boutique Hotel, we offer a concierge service that we are proud of. We feel that knowledge is king, and constantly research local information on everything from restaurants to transport timetables.
We can provide: taxis, tours, tickets,maps and directions, restaurant bookings, airport transfer arrangements etc.
There is also free shuttle bus services to MRT and BTS stations, and to Chatuchak market.
We can also arrange a hotel car service and day trip transportation.
The V20 Concierge Service is at every resident’s disposal, it is your friend and your confidant for all our personal needs during your stay.
If you have any special requests you would like to ask the hotel before your arrival then contact our friendly concierge team to arrange for you.